INTRODUCTION

Welcome to Cluebox. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

Last updated January 31, 2024

This privacy notice for CLUEBOX (“we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
Visit our website at https://cluebox.com, or any website of ours that links to this privacy notice
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at: info@cluebox.com.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• names
• phone numbers
• email addresses
• job titles
• usernames

Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

• Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
• Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
• Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our website
• Improve user experience and website functionality
• Respond to inquiries and customer support requests
• Send promotional emails (only with your consent)
• Ensure security and prevent fraudulent activities

3. Cookies and Tracking Technologies


We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can modify your browser settings to refuse cookies, though this may affect site functionality.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share data with:

• Service providers assisting in website operations (e.g., hosting, analytics)
• Legal authorities if required by law or to protect our rights

5. Data Security


We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices


You have the right to:

• Access, update, or delete your personal data
• Opt-out of marketing communications
• Restrict or object to data processing To exercise these rights, please contact us at info@cluebox.com.

7. Third-Party Links


Our website may contain links to external sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us


If you have any questions or concerns regarding this Privacy Policy, please contact us at: info@cluebox.com